We are pleased to announce an upgrade to our telephone voting solution, further enhancing accessibility, reliability, and security for our clients and voters.
As you may know, Simply Voting offers a comprehensive range of election solutions, including online voting, paper ballots, and telephone voting, to ensure all your election needs are met. Our telephone voting system enables voters to cast their ballots through audio ballots, submitted securely using a touch-tone keypad, making it an essential option for accessible and inclusive elections.
What’s Changed?
Simply Voting now uses Twilio as the interactive voice interface layered on top of our online voting system.
Twilio is a robust and leading cloud communications platform that adheres to internationally recognized security standards such as ISO 27001 and SOC 2 Type II, ensuring strong protections for partners like Simply Voting.
What Are the Benefits?
- More modern, more secure, greater capacity
The upgrade focuses on the underlying communications infrastructure, delivering improved security and scalability. - Faster setup and turnaround
Telephone ballots are easier and quicker to configure, reducing the lead time required to set up your election. - Easier audio updates
Audio files can be adjusted quickly, making pronunciation corrections and other updates faster and more efficient.
A Stronger, More Reliable Voting Experience
This upgrade strengthens service continuity and reinforces trust for our clients. It delivers a smooth, secure, and scalable telephone voting experience that adapts effortlessly to demand ensuring every voter can cast their ballot without interruption, even during peak periods while maintaining the highest standards of data protection.
Looking for an accessible telephone voting option for your election?
Contact us to discuss your needs or read more about it here.
