For several months, we have worked with Montreal's My Little Big Web web design agency to revamp and re-think our corporate website. Today, we're pleased to launch our new design! We have streamlined and re-imagined some aspects, and incorporated new elements like a Careers page, enhanced FAQs, and improved client testimonials.
To better serve clients, another important change is that our Support form is now only available within the Election Manager – this helps us ensure our Support staff are only communicating with authorized users about any sensitive questions or requests related to your elections and account.
During our business hours, our Support staff are always standing by – either by phone or by email. You can always find our support information once logged into the Election Manager, just locate the “Help” icon in the bottom right corner.
From there you can access our Help Portal with guides and documentation, see our Helpline, or open a support ticket describing your issue and we’ll be in touch shortly.
And for urgent requests that truly can’t wait until our business hours, a member of our Support staff is still on-call 24/7. Again once logged into the Election Manager, just locate the “Help” icon in the bottom right corner, set priority to “urgent” and describe your issue and we’ll be in touch shortly.
We hope you find the new website inviting and informative. And at Simply Voting, we know how critical it is to run successful elections, so please don't hesitate to reach out if you need assistance!
