Category: Voting System

Voting in Hindi Finnish and Swedish is now possible. A core aspect of our mission at Simply Voting has been to ensure that the voter interface is accessible — whether that accessibility comes in the form of technology compatible with screen-readers for visually impaired voters, or in supporting internet browser versions released a decade ago for those voters still using older devices, etc. And plainly, the language in which voters interact with the Voting System can be a key component to an organization’s own mission to help ensure voter enfranchisement.

To this end, Simply Voting has pleased to announce additional language support options for any organization’s voting website and ballot. This brings our total to 17 supported language options for the voter interface, with new languages being voting in Hindi Finnish and Swedish:

English French Italian German Spanish

Russian Portuguese Dutch Finnish Swedish

Simplified Chinese Traditional Chinese Japanese Korean Hindi

Arabic Hebrew

To this end, Simply Voting is pleased to announce expanded language support options for any organization’s voting website and ballot. With the addition of Hindi, Finnish, and Swedish, we now offer a total of 17 supported languages for the voter interface. This enhancement ensures that more voters can interact with the voting system in their native language, promoting inclusivity and accessibility. By enabling organizations to provide multilingual voting options, we help them better serve their diverse voter communities, fostering greater participation and engagement in the democratic process.

To learn more about how to activate multi-language support for your elections, please visit our Help section.

This post describes a previous generation of Simply Voting’s DDoS protection architecture. Since publishing this article, we have upgraded to an always-on, network-layer DDoS protection service delivered at the internet service provider (ISP) level.

Simply Voting recently launched an Advanced DDoS Protection Service, which involved coordination between Radware, a specialized DoS protection company, and Terago, our hosting provider.

Denial-of-service (DoS) attacks are on the rise and have evolved into complex and overwhelming security challenges for organizations large and small. Although DoS attacks are not a recent phenomenon, the methods and resources available to conduct and mask such attacks have dramatically evolved to include distributed (DDoS) and, more recently, distributed reflector (DRDoS) attacks.

Radware’s DDoS protection service monitors all traffic entering its network for large-volume floods that aim to disrupt the services. Features of this best-in-class protection include behavioral-based detection using advanced, patented machine learning algorithms to protect against known and unknown threats; protection against network and application-layer DDoS attacks, protection against encrypted flood attacks without requiring customers to provide decryption keys and without adding latency in peacetime, as well as extensive compliance options and certifications, unparalleled by any rival, including industry-specific certifications such as PCI and HIPAA, as well as cloud security standards such as SOC 2 Type II, ISO 27001, ISO 27017, ISO 27018, ISO 27032, etc.

Simply Voting enjoys the protection of an always-on solution that combines Radware’s DefensePro attack mitigation appliances with their Cloud DDoS Protection Service. The DefensePro locally filters all traffic entering Simply Voting’s private cloud infrastructure hosted at Terago data centres. If additional mitigation capacity is needed the DefensePro automatically triggers a redirection of traffic to Radware’s cloud-based scrubbing centres. This hybrid solution leverages the real-time protection and minimal latency of an on-premise solution with the massive capacity of a cloud service that is activated on demand.

Importing a list of eligible voters into Simply Voting is now easier than ever. Using our brand-new Electors Import Assistant, election administrators can now easily import electors into their election without having to reorder, merge, or delete columns from their original spreadsheet.

Now when you import your electors, the assistant will pop-up and display the first few rows of your file for review. From there, you can “map” the elector data in your file to the available Voting System fields by using dropdown menus at the bottom of each column.

Feature highlights

• No reordering required: You can now import your electors into Simply Voting without having to order the columns in your spreadsheet in any specific way. If a column is not relevant to your election, simply leave it designated as “Ignore” in the new Elector Import Assistant, and it will not be imported.
• Easily merge names: If your spreadsheet includes first and last names in two separate columns, Simply Voting can now automatically merge them together into a single column. Just assign the “First Name” and “Last Name” data fields to their respective columns using the new Elector Import Assistant, and Simply Voting will do the rest.
• Support for semi-colon delimited files: You can now import electors or options from either comma-delimited or semicolon-delimited CSV files.

A detailed guide for Managing Electors is available inside our Help Portal. As always, please do not hesitate to contact us if you have any questions or concerns about this new feature, or anything else we might be able to assist you with!

Voter communication is a core part of any election project. Today, we are excited to announce the addition of Bad Emails, a new tool that gives election administrators more control and insight into email specific issues and how those issues might be resolved.

Feature highlights

• No more mystery! Bounced emails are now accompanied with an explanation for each bounce, so you can identify the appropriate path to resolving the issue, whether it is a typo in the address, a spam report, or an inbox being full.
• Unsubscribed email addresses are now included in your Bad Emails report, so you get a full picture of your email deliverability at any given time.
• You can now review the existing list of Bad Emails as soon as you upload your Electors into a draft election, and see which electors, if any, have already unsubscribed or have a bad email address on record.
• Email addresses that bounced back in the past and remain unresolved will continue to appear in your Bad Emails report until you update them, so you never lose focus of whose email address needs to be edited.
• Your list of Bad Emails can be exported at any time as a CSV file, so you can share it with other election organizers who do not have access to the Election Manager.

You can now conveniently keep an eye on the total number of bad emails in your election at any given time, right from the Election Overview page. Since each election organizer sets their own priority for fixing email issues, we’ve eliminated the email bounce notifications in favour of a more robust tool that allows you to manage your email list on your own terms.

A step-by-step walkthrough of the new Bad Emails feature is available inside our Help Portal. As always, please do not hesitate to contact us if you have any questions or concerns about this new feature, or anything else we might be able to assist you with.

Did you know?

Electors who have unsubscribed in the past can always re-subscribe themselves by sending an email message to resubscribe@simplyvoting.com from the unsubscribed email address.

When it comes to protecting data, two important areas to focus on are encryption in transit and encryption at rest.

Encryption in transit involves encrypting data while it’s being transferred, so that it cannot be intercepted as it travels from point A to point B. Communication between the voting system and the browsers of voters, election organizers, and Simply Voting staff has always been encrypted at all times to protect against attacks using strong protocols and ciphers. This is best practice for encryption in transit.

Encryption at rest involves encrypting data where it is stored, so that it cannot be used by an attacker that gains access to it.

The most sensitive information – passwords and votes – have always been encrypted by Simply Voting prior to being stored in the voting system’s database. This is an added layer of security to protect against a breach of the database.

Thanks to a recent upgrade of our database software, all data is now encrypted by the database engine before it is saved using a technology called Transparent Data Encryption. Not just passwords and votes but also elector information, candidate details, customer information, etc.. This is done using industry standard AES-256 encryption, and it applies to older data as well as new data moving forward. This technology provides an added layer of security to protect against unauthorized access to the storage used by the database.

Bottom line, Simply Voting is always working on better ways to protect our customers and their data.

Now, account recovery and password resets are available on the Election Manager login page.

E-democracy and elections are often some of the most important activities an organization undertakes internally, and our mission at Simply Voting has always been to help ensure our customers protect their critical projects. To this end, we’ve recently rolled out an improvement to customer account security.

As you may have seen already over the past couple of weeks, or will see upon your next account login, you will be prompted to complete Security Questions and Answers.

The Security Questions and Answers tool joins our other newly improved Account Recovery and Password Reset tools for customer accounts. You will find these new tools located on the Election Manager login page, as shown below and highlighted in orange. Now if your forget your Voting Website login, you can recover your account by clicking on the appropriate link. And if you forget your Password you can similarly reset your password without going through Simply Voting staff by answering your security questions. If you are ever locked out of your account or have any issues, our Support Department is always just an email or phone call away!

The Account Security section inside of the Election Manager tool, on the Settings page, is also where you can update your password or adjust security questions as necessary, such as during the transition of account ownership from one election official to another election official from your organization if you have periodic staffing changes.

A step-by-step walk through for recovering your account or resetting your account’s password can be found inside our Help Portal as well.

And as always, don’t hesitate to reach out to our Support Department if you have any questions or concerns about this enhancement, or anything else with which we might be able to assist!

We are pleased to announce an enhancement within the Election Manager for managing question and option reordering on your ballot. You can now save time by using the reordering feature which employs a drag and drop interface.

This update saves time and reduces the complexity of adjusting your ballot layout. Whether you’re managing a simple election or a more complex one, this tool ensures flexibility and efficiency in creating a well-structured ballot.

Key Benefits:

• Drag-and-Drop Simplicity: Rearrange questions and options in seconds by clicking and dragging them into the desired order.
• Improved Workflow Efficiency: Quickly adjust the layout without navigating multiple menus or manual entry.
• Enhanced Accuracy: Visualize the final ballot format as you reorder, minimizing errors.

For example, imagine managing the placement of questions on your election ballot: simply drag the questions to their new positions, and your updates are instantly reflected.

This enhancement is part of our ongoing commitment to provide intuitive tools that make the election management process seamless.

Below is an example of managing the placement of questions on your election ballot.

Below is an example of managing the fixed order for options for a given question.

This new enhancement can be found detailed in our extensive Help Portal, so give it a go in your next election!

Contact us if you need more information!