New Website, New Support Form

For several months, we have worked with Montreal’s My Little Big Web web design agency to revamp and re-think our corporate website. Today, we’re pleased to launch our new design! We have streamlined and re-imagined some aspects, and incorporated new elements like a Careers page, enhanced FAQs, and improved client testimonials.

To better serve clients, another important change is that our Support form is now only available within the Election Manager – this helps us ensure our Support staff are only communicating with authorized users about any sensitive questions or requests related to your elections and account.

During our business hours, our Support staff are always standing by – either by phone or by email. You can always find our support information once logged into the Election Manager, just locate the “Help” icon in the bottom right corner.

From there you can access our Help Portal with guides and documentation, see our Helpline, or open a support ticket describing your issue and we’ll be in touch shortly.

And for urgent requests that truly can’t wait until our business hours, a member of our Support staff is still on-call 24/7. Again once logged into the Election Manager, just locate the “Help” icon in the bottom right corner, set priority to “urgent” and describe your issue and we’ll be in touch shortly. 

We hope you find the new website inviting and informative. And at Simply Voting, we know how critical it is to run successful elections, so please don’t hesitate to reach out if you need assistance!

Elevate Your Offerings: Partner with Simply Voting

Simply Voting offers a hosted online voting system that prioritizes both top-notch security and unparalleled ease of use for voters and administrators alike. Partner with Simply Voting by incorporating Simply Voting into your product portfolio, you can help your customers reduce costs while simultaneously increasing your revenue, expanding your market presence, and venturing into new opportunities.

Empowering Value-Added Resellers (VARs)

As a Value-Added Reseller, you become the primary point of contact for customers and manage the sales process from start to finish. VARs can increase their revenue by marking up Simply Voting fees and offering additional professional services such as managed mailings and mail-in ballot processing. With no upper limit on pricing for solutions based on Simply Voting’s platform, the earning potential is vast.

Simply Voting supports your success by providing a secure and easy online voting platform with dedicated support and guidance, continuously updating its solutions and innovating to maintain its position as the top online voting solution in the market.

Key Advantages for VARs

  • Cost-Free Premium Features: Access select premium features without additional fees.
  • Comprehensive Support: Benefit from sales assistance and priority technical support.
  • Enhanced Visibility: Your relationship will be announced on the Simply Voting website, including a link to your website.
  • White-Label Opportunities: Option to offer a White-Label solution.

VAR Requirements

To maintain active VAR status and maximize the benefits, Simply Voting requires the following:

  • Training: At least one staff member must complete initial onboarding to familiarize yourself with the Simply Voting platform.
  • Elections Management: Fully manage elections on behalf of customers; self-administration by customers is not permitted.
  • Customer Support: Provide first-level support and billing assistance to your customers.

Ready to Get Started?

Take the next step in growing your business and providing cutting-edge online voting solutions. Contact us today to learn more about becoming a Simply Voting Value-Added Reseller and start building innovative voting poll solutions for your customers!

Discover two of our reliable Value-Added Resellers:

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2023 Holiday Support Hours Schedule

2023 Holiday Support Hours Schedule: Please note that our office will be closed from December 25, 2023 through January 5, 2024. Our normal hours will resume on Monday, January 8, 2024.

Skeleton staff will still be available to support our customers. If you require emergency support during this time, please fill out the support form on our website and set the priority to “emergency”. One of our team members will follow up with you promptly.

As we close out 2023, we’d like to take a moment to express our sincere gratitude to all of our clients and partners for a year of collaboration and success. Your continued trust and support have been essential to our growth, and we are excited to continue working with you in the coming year.

During this holiday break, while our office will be closed, our team will remain available for urgent matters to ensure that your elections and voting processes proceed smoothly. Whether you’re preparing for an upcoming election or require immediate assistance, we are here to help, even during this quieter period.

We are looking forward to an exciting 2024 filled with new opportunities, innovations, and strengthened partnerships. May your holidays be filled with joy, and may the New Year bring continued success and progress in the pursuit of digital democracy. Thank you for being a part of the Simply Voting community!

From all of us at Simply Voting, we wish everyone a safe and happy holiday season, and a very democratic New Year!

Giving Back: 2023 Charitable Donations

Our mission at Simply Voting has always been providing affordable, secure, trustworthy, and efficient e-democracy solutions for the thousands of organizations we serve. We also understand that companies like our own can have a positive impact on the world around us and particularly our local community.

Every year we survey our staff for potential charitable organizations that continue to make a difference in our community and the world, and internally we run our own secret ballot to determine where our charitable focus will go.

We are pleased to announce that for 2023, Simply Voting has made $15,000 charitable donations to each of the following organizations:

Centre de Prévention du Suicide de Montréal (CPSM)

With the belief that suicide is preventable, Centre de Prévention du Suicide de Montréal (CPSM)’s mission is to help prevent it through greater access to information, quality services, and resources. They provide direct support to those who are lonely, depressed and contemplating suicide. They also assist those left behind by suicide including the family, the individual’s social network, and others.

CPSM provides prevention measures, such as education, awareness, and strategies towards prevention; provides a 24/7 telephone helpline and digital intervention line; and provides postvention to support recovery and healing.

For more information, please visit https://cpsmontreal.ca.

Mission Nouvelle Generation

Mission Nouvelle Generation is an organization that strives to help underprivileged people in their emotional, psychological, spiritual and material needs by providing support and guidance toward appropriate resources within the Mission.

Services include:

  • a food bank that provides food to over 1,500 families each week in Montreal
  • bike workshops that recycle and repair old bicycles
  • a low-cost general mechanical service
  • a community garden
  • and a store that offers new and used goods at low prices.

For more information, please visit https://www.missionnouvellegeneration.org.

Simply Voting is proud to support the missions and efforts of these charitable organizations.

Simply Voting at the 2023 AMCTO Conference

Every year the Association of Municipal Managers, Clerks, and Treasurers of Ontario (AMCTO) organizes an annual conference.

The 2023 AMCTO conference is a unique opportunity for municipal professionals, key vendors and suppliers, and special guests to attend. It’s the place to exchange new ideas, and explore important topics, such as internet voting for Ontario municipalities!

Known as ‘The Municipal Experts’, AMCTO offers a breadth of expertise and knowledge through year-round education and professional development programming. Also, through our members across a range of municipal operation areas and legislative issues. They are recognized as an influential voice for local government professionals regarding key management and legislative issues affecting the sector.

Simply Voting is attending the 2023 AMCTO conference, which is taking place June 11-14 in Niagara Falls! We’re looking forward to having some great discussions with municipal staff and leaders from across the province. Drop by and speak with us at booth #44!

As a trusted provider of secure and transparent online voting solutions, Simply Voting is dedicated to empowering municipalities with the tools they need to run efficient, inclusive, and reliable elections. The AMCTO conference provides the perfect platform to showcase how our technology can streamline voting processes, enhance accessibility, and build public confidence in electoral outcomes. Let’s work together to shape the future of voting!

In 2022, Simply Voting proudly helped 50 municipalities deliver successful elections driven by internet voting, and we can’t wait to help deliver many more come 2026!

Giving Back: 2023 Volunteering

At Simply Voting, we understand that companies can and should do more to have a positive impact on the world around them and the communities in which they exist. In addition to annual donations to charitable organizations voted upon by our staff, we seek to directly impact our local community in Montreal with volunteering efforts as well.

This year we partnered with Tree Canada, a national non-profit organization dedicated to planting and nurturing trees in rural and urban environments. Our mission: help beautify and “green” a local elementary schoolyard with ten trees to ensure young students could benefit from shade coverage.

So on a comfortably warm Friday our staff took time out of their workday, and with tools in hand and water bottles at the ready, we did just that! We worked in teams, taking on specific roles to make our work efficient. Along the way, our staff learned about several nuances around planting and caring for trees, and overall we embraced and matched the passion from our partners.

combined full tree

While we were tired and sore after hours of planting, and in between desperate dreams of ice cream, we could see how the literal sweat and effort would make a lasting addition to the schoolyard for generations of students. Our staff live nearby so we will see firsthand how the trees grow and take root.

We would like to thank Tree Canada for being an excellent partner and helping assist Simply Voting to make a positive impact in our community, and we look forward to continuing our partnership with Tree Canada in the future.

2022 Holiday Support Hours Schedule

As the holiday season approaches, we want to inform you of our adjusted support hours.

Our office will be closed from December 26, 2022, to January 6, 2023. Regular business hours will resume on Monday, January 9, 2023.

Limited Support Availability

During this time, a skeleton staff will be available to assist customers. While general inquiries may experience some delays, we remain committed to supporting urgent issues.

For emergency support, please submit a request through our support form and set the priority to “Emergency”—one of our team members will respond as soon as possible.

Plan Ahead

To ensure uninterrupted service, we encourage customers to address any critical support needs before December 26. If you anticipate requiring assistance over the holidays, please reach out to our team in advance.

Happy Holidays!

From all of us at Simply Voting, we extend our warmest wishes for a joyful holiday season and a democratic New Year! We appreciate your continued trust and look forward to serving you in 2023.

The Simply Voting Team

Giving Back: 2022 Charitable Donations

Our bottom line mission at Simply Voting has always been providing secure, trustworthy, and efficient e-democracy solutions for the organizations we serve. But we also understand that companies can and should do more to have a positive impact on the world around them and the communities in which they exist.

Every year we survey our staff for potential charitable organizations that continue to make a difference in our community and the world, and internally we run our own secret ballot to determine where our charitable focus will go. We are pleased to announce that for 2022, Simply Voting has made a $15,000 donation to each of the following organizations:

Suicide Action Montreal (SAM)

With the belief that suicide is preventable, Suicide Action Montreal (SAM)’s mission is to help prevent it through greater access to information, quality services, and resources. SAM provides direct support to those who are lonely, depressed and contemplating suicide. They also assists those left behind by suicide including the family, the individual’s social network, and others. SAM provides prevention measures, such as education, awareness, and strategies towards prevention; provides a 24/7 telephone helpline and digital intervention line; and provides postvention to support recovery and healing. For more information, please visit https://www.suicideactionmontreal.org.

Mission Nouvelle Generation

Mission Nouvelle Generation is an organization that strives to help underprivileged people in their emotional, psychological, spiritual and material needs by providing support and guidance toward appropriate resources within the Mission. Services include: a food bank that provides food to over 1,500 families each week in Montreal; bike workshops that recycle and repair old bicycles; a low-cost general mechanical service; a community garden; and a store that offers new and used goods at low prices. For more information, please visit https://www.missionnouvellegeneration.org.

Simply Voting is proud to support the missions and efforts of these charitable organizations.

2021 Holiday Support Hours Schedule

Please note our 2021 Holiday Support Hours Schedule. Our office will be closed from December 20, 2021 through December 31, 2021. Our normal hours will resume on Monday, January 3, 2022.

Skeleton staff will still be available to support our customers. If you require emergency support during this time, please fill out the support form on our website and set the priority to “emergency”. One of our team members will follow up with you promptly.

From all of us at Simply Voting, we wish everyone a safe and happy holiday season, and a very democratic New Year!

Giving Back – 2021 Charitable Donations

Giving Back in 2021 to Charitable Donations is part of our tradition. The COVID-19 pandemic has created enormous challenges which have significantly impacted all our daily lives. At Simply Voting, we continue to work around the clock to support organizations conducting safe elections online.

Alongside our work in the voting world, in 2020 we wanted to contribute to efforts being made by our local medical community to combat the pandemic, so Simply Voting donated $10,000 to the McGill Emergency COVID-19 Research Fund.

In 2021 we wanted to further expand our giving back efforts. We surveyed our staff for potential charitable organizations that continue to make a difference in our community and the world. Internally we ran our own secret ballot to determine where our focus would be this year. So, we are pleased to announce that Simply Voting has made a $10,000 donation to each of the following organizations:

  • The Native Women’s Shelter of Montreal (NWSM)

The shelter helps support and provide frontline services to First Nations, Inuit, and Métis women and children to promote their empowerment and independence, by providing a safe environment where women can begin to rebuild their lives.

The NWSM is the only women’s shelter in Montreal, QC area that provides services exclusively to Aboriginal women and their children. For more information, please visit https://www.nwsm.info.

 

  • Tree Canada

Tree Canada is the only national non-profit organization dedicated to planting and nurturing trees in rural and urban environments. Through their programs, research and engagement efforts, they have helped restore tree cover in areas hit by natural disasters. They guided communities in managing their urban forests, supported over 700 schoolyard greening projects and organized urban forest conferences. To date, with community partners and sponsors, they have planted more than 83 million trees. For more information, please visit www.treecanada.ca. Simply Voting’s donation will help sponsor Tree Canada’s Community Tree Grant program in the Montreal, QC area.

Simply Voting is proud to support the missions and efforts of these charitable organizations.